Home Xbox Forum I am having a problem with my xbox video apps?

I am having a problem with my xbox video apps?

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When I watch netflix subtitles are automtically on and I have to turn them off each time and with HBO Go close captions are on despite it saying they are off and I have to turn them on to turn them off. Anyone else have these problems and how is it fixed?

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1 COMMENT

  1. I think if you go to your dashboard>settings>i think display and there is a option where you can customize yur own caption based on color, font, and size or default. Try looking for it in your settings and try turning it off from there

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